Customer Reviews - Lindemann Chicago Services

Customer Reviews

Listen to what Customers are saying about Lindemann. We appreciate your feedback and the opportunity to work with you! Every review helps us evaluate our services, and renew our commitment to you to deliver award-winning quality for every appointment.


Reviews From Our Customers

Kyle V review on March 22, 2021

We received wonderful service from Lindemann. Our specialist Barrett was excellent to work with and the finished product (relocation and refacing of fireplace) exceeded expectations. The team did a great job.

Dale L review on March 7, 2021

Excellent service. High level of craftsmanship.

Matt M review on March 1, 2021

I used Lindemann to inspect my fireplace and chimney – they were very professional, friendly and got the job done well and fast – thank you so much!!

Bob G review on March 1, 2021

Technician was on time, courteous, knowledgeable, listened to us and had real answers. Reasonably priced- very good experience. Would highly recommend Lindemann to anyone!

Betsy L review on March 1, 2021

Mark was very professional and friendly. I asked about the company and he is obviously proud to work there. They sound very impressive and trustworthy. We had a very good experience.

Logan S review on March 1, 2021

Professional, on time, quick and courteous!! Best in the business and very satisfied!

Joe A review on February 22, 2021

De-install of wood burning stove in masonry fireplace and install gas burning stove

Mike J review on February 22, 2021

The damper at the top of the chimney was stuck closed, probably because the gasket had frozen to the top of the flue. The technician, Nick, called to say he could come earlier than scheduled if it was convenient. He arrived shrotly thereafter and was able to fix the problem within 10 minutes. He wore…

Elissa B review on February 15, 2021

The service man was on time, texted ahead to let us know he was on his way & extremely knowledgeable about our chimney. He made sure everything was in working order & cleaned out the entire chimney with a hepa filter vac! We are super happy with all aspects of this company!

Andrew S review on February 15, 2021

So I would typically not take the time to comment on fire place work but Mike went out of his way on this particular day. In a text exchange mix up (yes, he was great to let me know how far out he was), I complained how we had run out of flour in the…

Kimberly D review on February 6, 2021

The tech quickly found the problem and clearly explained the issue. No repair work was needed.

David P review on February 1, 2021

We have been using Lindemann for over a decade. They have done normal cleaning as well as more complex and delicate work. I would not look to anyone else. I never feel they are trying to up sell or suggest additional work. I’m looking forward to many more years of working with them.

Glenn A review on February 1, 2021

Great work, very professional

Vinnie M review on January 30, 2021

Great customer service

Dennis S review on January 25, 2021

Lindemann has serviced the chimney’s at both our old and new house. They have always been quick to respond, on time, and done quality work. I look forward to the using them in the future for cleaning and maintenance.

Lisa P review on January 23, 2021

Terrific experience working with Chris & Lindemann Team. Used them for chimney work and gas fireplace installation. Very high quality service and products. A+

Patty P review on January 23, 2021

Highly recommend this company, they were great to work with.

Jessica F review on January 19, 2021

Adam was very friendly and arrived early. He performed furnace maintenance and discovered a leak from our water heater. He had our replacement scheduled less than a week later. Adam will be back in the spring to service our AC as part of the maintenance plan.

Jennifer K review on January 18, 2021

We have been customers for over a decade now and have had positive experiences every time. Most recently, our tech Austin was professional and knowledgeable. He made us feel like valued customers. I wouldn’t trust anyone else with our fireplace and chimney needs.

Christine D review on January 17, 2021

The fireplace was not turned on . Technician just told us what needed to be done.

Florian B review on January 16, 2021

I just had them clean my fireplace, the service from Eric was brillant : punctual, professional and very respectful of property. I did not know about the free firewood deal, I just read it in other reviews, now I am going to call them to get it 😉

Marty J review on January 14, 2021

Our 71-year-old chimney required repair & restoration, the first since being built. Lindemann installed flue liners, thermix insulation, repaired the smoke chamber manually with high-temp cement, and then installed a gas log fireplace system, as we converted the fireplace from wood-burning to gas. Every Lindemann employee involved in this job, from inspection & estimate, to…

Sung L review on January 11, 2021

Chimney reducer lining Installations for the new water heater vent to be up to building codes.

Nicole N review on January 11, 2021

Eric was professional and attentive. I highly recommend. Very pleased.

Victoria B review on January 10, 2021

Was able to schedule to get my chimney inspected, tuckpointed, and have the bottom segment refinished. He was very professional and charged a decent price. I originally was told by another chimney professional my entire chimney floor needed to be replaced, but Lindemann was able to patch over the floor and it looks like when…

Sean D review on January 7, 2021

I’ve used Lindemann for both Fireplace work, and more recently for furnace maintenance. In both cases they are excellent, professional, courteous, and helpful.

Peer P review on December 21, 2020

Nick performed the necessary alterations to the chimney system such that it was safe and more efficient . He was very professional in is approach in that he was here in a timely fashion, shared all of the pictures from the scope of the chimney so that it was easy to see what was wrong…

Erin M review on December 21, 2020

10/10 would recommend to a friend! Linneman came and fixed our fireplace up to tip top shape! We’ve had a SAFE fire almost everynight since. Very, very professional! Thanks, Linneman!

Emily H review on December 19, 2020

Lindemann did a fantastic job replacing our chimney and fireplace and were even able to preserve our original wooden mantel! They took proper Covid precautions, were masked the entire time and kept the whole job area very clean and tidy. The job only took two days to complete and looks great! Highly recommend!

Kate L review on December 14, 2020

Christian was great! Super friendly, knowledgeable, fast and honest.

John C review on December 13, 2020

I’m very pleased with the service provided by Lindemann. Nick inspected the old leaky chimney cap and installed a new stainless steel model. And, thanks to his knowledge of fireplace insert kits, he helped us choose the ideal package to convert from wood burning to gas logs. The Installation was quick and the fireplace makeover…

Lou S review on December 13, 2020

Lindemann cleaned two fireplace chimneys in our home. The serviceman was on time and professional. There was no mess in our home during the cleaning and they cleaned up afterwards. I would recommend using Lindemann.

John L review on December 10, 2020

Thorough. Knowledgeable.

Dan T review on November 30, 2020

Always our go-to company to work with for chimney needs. Thank you Lindemann.

Terry B review on November 16, 2020

Nick the technician was great. He was very professional.

Kate K review on November 16, 2020

The team at Lindemann were amazing to work with – easy to communicate with, on time, clean and very knowledgeable about the work to be done. Would hire them again in a heartbeat!

Kathleen I review on November 15, 2020

Sally was truly wonderful fitting our family into the schedule! We were so grateful for her willingness to squeeze us in! Nick arrived right on time and provided a quote for the services we requested. He was able to fit us into his schedule quickly and get our work done within a week! He completed…

Heather C review on November 2, 2020

Adam was communicative, on time, respectful, offered education, and was kind. We enjoyed our work with him so much that we will be installing whole house humidifiers on our HVAC units. Dependable and trustworthy is hard to find- we found Lindemann to be both.

Anne B review on October 30, 2020

Lindemann employee arrived precisely on time, wore adequate PPE, was extremely careful re cleanliness and completed the chimney cleaning promptly. He was friendly and evidently very competent. As always this company lived up to my high expectations, we have been customers for 13 years.

Judy S review on October 28, 2020

Technician was on time, knowledgeable, and completely professional. Explained the process, examined the top of the chimney and related his findings. Took care to cover the area.