Effective Date: Aug 18th, 2025

Lindemann Chimney Co. (“we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, physical address, and payment details that you provide when requesting a service, estimate, or scheduling an appointment.
  • Service Information: Details related to your chimney, fireplace, or other home service needs.
  • Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, device information, and browsing behavior through cookies or similar technologies.

How We Use Your Information

We use the information we collect for purposes including:

  • Scheduling and providing chimney and fireplace services.
  • Responding to your inquiries and customer service requests.
  • Processing payments and providing receipts.
  • Sending updates, promotions, and service reminders (you may opt out at any time).
  • Improving our website, marketing, and customer experience.
  • Complying with legal or regulatory requirements.

Sharing of Information

We respect your privacy and do not sell or rent your personal information. We may share information only in the following cases:

  • Service Providers: With trusted partners who assist us in operating our business (such as scheduling platforms, payment processors, or marketing services).
  • Legal Obligations: If required by law or to protect our legal rights.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

Cookies & Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Enhance your browsing experience.
  • Analyze website traffic and performance.
  • Deliver relevant ads and promotions.

You may adjust your browser settings to refuse cookies, but some parts of our website may not function properly as a result.

Data Security

We take reasonable precautions to safeguard your personal information against loss, misuse, or unauthorized access. While we use industry-standard measures, no method of transmission over the internet is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights such as:

  • Accessing the personal information we hold about you.
  • Requesting corrections or updates to your information.
  • Opting out of marketing communications.
  • Requesting that we delete your information, subject to legal obligations.

To exercise these rights, please contact us at the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect information from them.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Lindemann Chimney Co.

86 Albrecht Drive Lake Bluff, Illinois 60044

Phone: 847.739.4199
Website: https://www.lindemann.com/